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Benefits:

Bonus based on performance
Competitive salary
Opportunity for advancement
Training & development

We are looking for an Office Manager/Care Coordinator to help manage our successful home care business! This role makes a significant impact on our daily operations and the ability to provide the best care to our client by coordinating office operations & care management.

You will be successful if you are highly detail-oriented and an expert at managing multiple priorities.

We pride ourselves on offering a rewarding work environment with various benefits including:

Competitive compensation
Performance incentives
Career growth and learning opportunities

Responsibilities:

Perform Client intakes and home consultations
Answer inquiry calls from clients or employees
Be the primary contact with potential clients and caregivers
Track and manage the life cycle of all new client leads
Maintain weekly KPIs and reports to the Administrator
Answer inquiry calls from clients or employees
Document all inquiry sales call in Wellsky CRM
Introduce caregiver to clients on 1st day of shift/schedule
Be part of the interview, hiring, and training process for all new staff
Manage client and employee files ensuring content complies with state and federal regulations
Keep documentation logs for all events, incidents, complaints, etc. that occur for both clients and staff
Fill in and cover clients shifts as needed during a call out
Must have prior experience as a CNA/HHA/PCA
Participate and attend Community Outreach & Community Liaisons
Attend Networking/Marketing/Recruitment events to bring in new clients and caregivers
Manages/supervise the EVV system ensuring that caregivers are clocking in/out of assigned shifts in a timely manner.
Maintains complete list of employee/caregivers call out, time off/ vacation requests.
Must be coachable and possess ability to accept constructive criticisms
Other duties as assigned

Qualifications:

Good communication, computer, and organizational skills
Possess a positive attitude, good people skills, and a professional appearance
Customer service experience
Ability to work independently with minimal supervision
Good work ethics & ability to Multitask
Must have prior knowledge of Home Care Operations

Compensation: $20.00 - $22.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

NOW SEEKING CAREGIVER APPLICANTS

Home Helpers Home Care, is seeking a caring, compassionate Caregiver to provide service for a client in your local area. We recognize our direct care staff as our greatest asset and offer: competitive compensation, initial & ongoing training, flexible hours, and a FRIENDLY & SUPPORTIVE WORK ATMOSPHERE.

TYPICAL JOB DUTIES INCLUDE:

Aiding with activities of daily living
Assisting with shopping, errands & transportation
Pick up prescriptions & assist with telehealth visits
Light housekeeping
Meal preparation
Providing companionship

EXCEPTIONAL CAREGIVER AWARDS

Offering compassionate care to clients in their homes is a special calling. Every year Home Helpers Home care recognizes Caregivers who have gone above and beyond with the Exceptional Caregiver Awards.

Check out some of the Exceptional Caregiver Award winners below:

John G. - Hinsdale, IL

Nora D. - Columbus, OH

Dennis G. - Dupage, IL

Heather M. - Clearwater, FL

Karena A. - Mequon, WI

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

At Home Helpers Home Care, we are proud to be an Equal Opportunity Employer. All qualified applicants who apply to be a part of our home health care family will receive consideration without regard for race, gender, religion, color, national origin, sexual orientation, age, veteran status, disability, or any other protected status.

If you feel like you would be a great fit for our company, we invite you to apply! Every Home Helpers Home Care is an independently owned and operated franchise that uses the Home Helpers trademark under a license from H.H. Franchising Systems, Inc. All employees of local Home Helpers agencies are not employees of H.H. Franchising Systems, Inc, or any of its affiliates.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Home Helpers Corporate.

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What We Provide

At Home Helpers Home Care, we are always committed to providing families and their loved ones with the best in-home care available in our industry. We are so proud of the talented team of Caregivers we have built over the years. Offering compassionate care to clients in their homes is a special calling, and we are so proud to always attract highly qualified, dedicated, and compassionate people to our home health care employment opportunities.

HOME HELPERS HOME CARE OFFERS:

Competitive pay

Great benefits

Flexible schedules (full-time and part-time)

Continued training and professional development

A culture of like-minded professionals dedicated to what they do

Locally owned and operated agencies in more than 1,000 communities throughout North America