Responsive recruiter

Benefits:

Bonus based on performance
Competitive salary
Free uniforms
Opportunity for advancement
Paid time off
Training & development

About Us
Touching Hearts at Home serves Sarasota and Charlotte Counties with compassionate, relationship-based, non-medical in-home care. We help seniors and adults remain safe, independent, and connected at home—through companionship, personal care support, dementia/Alzheimer’s support, post-hospital support, and daily living assistance.

Position Overview
This is a hands-on leadership role combining client services operations with community referral development. You’ll be the hub that keeps intake, onboarding, and scheduling moving—while building trusted relationships with local referral partners.

Responsibilities
· Manage inbound leads: answer calls, qualify needs, schedule assessments, follow up
· Coordinate client onboarding and start-of-care checklists
· Coordinate caregiver onboarding readiness and documentation
· Support scheduling and coverage (including call-outs and urgent fill needs)
· Maintain CRM/referral database and weekly activity reporting
· Build referral relationships (SNF/ALF/rehab/hospitals/physicians/geriatric care managers/elder law)
· Represent the agency at community events and partner meetings

Qualifications
· 2+ years in home care, hospice, home health, senior living, or healthcare outreach
· Proven relationship-building and follow-up discipline
· Strong phone skills and comfort with intake/conversion
· Organized, checklist-driven, and calm under pressure
· Valid driver’s license and reliable transportation (local travel)

Compensation & Benefits
· Base salary: $50,000–$68,000 (DOE)
· Performance bonus: per new client start + retention bonus
· Mileage reimbursement for outreach
· PTO + paid holidays (customize)
· Growth opportunity as the agency scales

Why this role is different
You’ll help build a high-quality agency from the ground up—where relationships, dignity, and reliability are the product.

Compensation: $50,000.00 - $68,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Touching Hearts®️ at Home is a premier in-home companion care resource. We bring vital caregiving and companionship that make it possible for older adults and those living with disabilities to live at home.
We are looking for people who are committed to our value to enhance the quality of life of older adults and people living with disabilities or medical conditions by providing the best in-home care with empathy, excellence and integrity. Our service empowers our clients to age, recover and live with dignity and independence in the comfort of home.

Thank you for considering a position with Touching Hearts®️ at Home.

Each Touching Hearts at Home franchise is independently owned and operated. Your application will go directly to the management of the franchisee where all hiring decisions will be made.
All inquiries specific to employment at this franchisee should be made directly to the franchise location, and not to Touching Hearts at Home Corporate office.

(if you already have a resume on Indeed)

Or apply here.

* required fields

First Name*

Last Name*

Email*

Phone*

Yes, Text Me!

I consent to receiving text messages about this hiring process and, if hired, future job related information from Touching Hearts of Sarasota & Charlotte County.

Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our User Terms of Service and Privacy Policy for details.

Get faster updates with texting!

Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our User Terms of Service and Privacy Policy for details.

Location

Address

City

States

ZIP Code

Resume/CV (optional)

Type/Paste Text

Cover Letter

Type/Paste Text

Recent Job Title

Recent Employer

Do you have experience working in home care, home health, healthcare, or senior services?*

This role requires building relationships with referral sources such as hospitals, skilled nursing facilities, assisted living communities, and elder law professionals. Do you have experience with community outreach, healthcare marketing, or referral relationship building?*

This position requires local travel throughout Sarasota and Charlotte Counties to meet referral partners and community organizations. Are you comfortable with regular in-person outreach and local travel?*

U.S. Equal Opportunity Employment Information (Completion is voluntary)

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Gender

Race/Ethnicity