Receptionist
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Dental insurance
- Free food & snacks
- Opportunity for advancement
- Training & development
- Vision insurance
Primary business objective is to provide OUTSTANDING CUSTOMER SERVICE!
Job Type: 40 hours/week with on-call rotation (on-call one week, every 3 weeks).
Demonstrates Competency in the Following Areas:
- Answering incoming telephone calls.
- Communicates with new and existing clients, family members, client representatives and referral sources to ensure the highest quality of services is provided.
- Conducts client quality calls with new and existing clients and provides follow up as to family members, caregivers and other relevant persons for each case as needed.
- Creates a positive influence on lowering caregiver turnover through effective relationship building and communication skills with assigned caregivers.
- Maintains complete, accurate and timely records.
- Assists Administrators with organizing and maintaining employee files.
- Complies with all organizational policies regarding ethical business practices. Communicates the mission, ethics and goals of the organization.
- Administrator may assign additional duties as required.
- Appearance is neat, clean with business casual work attire.
- Maintains client confidentiality at all times.
- Reports to work on time and as scheduled, completes work within designated time.
- Represents the organization in a positive and professional manner.
- Previous Home Health or Medical Office experience required, DODD experience preferred but not required
- Emotional and mental maturity.
- Valid state driver's license and reliable automobile, current automobile insurance and willingness to operate personal car as necessitated by job.
- Excellent verbal and written communication skills.
- Strong organizational skills a MUST!
- Detail oriented, strong problem solving skills and documentation skills.
- Demonstrated leadership capabilities with the ability to relate well to staff and other professionals.
- Well-developed customer service skills.
Right at Home’s mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn’t do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.
That’s where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others.
To our care team members, we commit to deliver the following experiences when you partner with Right at Home:
- We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development.
- We promise to coach you to success. We’re always available to support you and offer you tips to be the best at delivering care to clients.
- We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients.
- We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.
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