Full Job Description
Home Helpers Home Care of Manassas-Gainesville is growing! We are seeking a dedicated and highly organized Office Manager to join our team and play a key leadership role in supporting our caregiving staff, coordinating client services, and ensuring the smooth operation of our daily office functions. If you're a self-starter who thrives in a fast-paced, mission-driven environment, we’d love to meet you.
SPECIFIC SCHEDULE: Full-time | Monday–Friday, 8:30 AM–5 PM (occasional on-call support may apply)
Our vision is to be the most TRUSTED and RESPECTED provider of Home Care services and products in our community. We strive to be the extended family when the family can’t be there. Our mission is to deliver the same quality of care that we would expect for ourselves. As Office Manager, you will be a cornerstone in fulfilling that mission by supporting both our field staff and the families we serve.
Work Environment & Schedule:
- This role requires working closely with the agency owner to ensure effective daily operations and service delivery.
- Office hours are Monday through Friday, with the following location schedule:
- Monday, Tuesday, and Thursday – Home office in Triangle, VA 22172
- Wednesday and Friday – Main office in Manassas, VA 22191
- Must be willing and able to travel within the territory (Prince William County and surrounding areas) for client home visits, assessments, or occasional field support.
- May be required to attend community outreach and networking events on behalf of the agency to support recruitment, brand awareness, and referral partnerships.
Benefits:
- Competitive Pay
- Direct deposit
- Paid training & orientation
- Flexible work environment
- Opportunities for growth and development
- Performance bonuses
- Employee referral bonuses
Responsibilities:
- Oversee day-to-day office operations, ensuring timely communication and task completion.
- Manage caregiver scheduling and coordinate client care assignments.
- Track and maintain employee documentation and compliance (background checks, certifications, evaluations).
- Support billing and payroll processing in coordination with external vendors and leadership.
- Act as the primary point of contact for caregiver support and client service concerns.
- Maintain accurate documentation and records using internal care management software.
- Assist with hiring processes, onboarding new staff, and conducting orientations.
- Ensure compliance with company policies and regulatory standards.
- Contribute to a positive work culture that reflects our core values of compassion, professionalism, and excellence.
Qualifications:
- High school diploma or GED required; Associate or Bachelor’s degree preferred
- 2+ years of experience in an administrative, customer service, or healthcare support role (Home Care or medical office experience a plus)
- Excellent organizational and communication skills
- Tech-savvy and comfortable learning new software (experience with scheduling or EMR systems is a plus)
- Ability to multitask and remain calm under pressure
- Must be able to pass a background check
- Reliable transportation required
Job Type: Full-time
Pay: $18.00–$23.00 per hour (based on experience)
Work Location: In person – Manassas, VA office
NOW SEEKING CAREGIVER APPLICANTS
Home Helpers Home Care, is seeking a caring, compassionate Caregiver to provide service for a client in your local area. We recognize our direct care staff as our greatest asset and offer: competitive compensation, initial & ongoing training, flexible hours, and a FRIENDLY & SUPPORTIVE WORK ATMOSPHERE.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Home Helpers Corporate.
