Care Coordinator Santa Rosa

Care Coordinator

Full Time • Santa Rosa
Join Our Team at Homewatch CareGivers
At Homewatch CareGivers, we are a team committed to providing compassionate and personalized in-home care to support the unique needs of our clients. We are seeking a Care Coordinator in Santa Rosa, CA. In this role, you will coordinate care by matching clients with caregivers, manage and update caregiver schedules, conduct client intakes and introductions, fill in for last-minute call-offs, collaborate with referral sources, and assist with office tasks, hiring, and on-call duties

Why Work With Us?
  • Competitive Pay
  • Retirement Plan
  • Supportive Work Environment
  • Ongoing Training
  • Make an Impact
Responsibilities:

·       Conduct client intakes and initiate services, including caregiver introductions during first shifts
·       Manage and update caregiver schedules, ensuring all shifts are covered, including filling in for last-minute call-offs
·       Conduct Quality assurance visits and make updates to care plans as needed
·       Use scheduling software to maintain accurate records
·       Handle recruitment and hiring processes as needed
·       Assist with internal and external audits
·       Assist with office tasks and answer phone calls
·       Take on rotational weekend on-call duties
·       Demonstrating a thorough and complete knowledge of the agency including:
            o   our vision, mission and values;
            o   the services we provide; and
            o   how we differentiate ourselves from other home care agencies
·       Ensure compliance with policies, procedures, and regulations
·       Perform other duties as required


Qualifications:
  • Highschool diploma or equivalent
  • 1+ years of scheduling, administrative, or customer service experience, preferably within a healthcare or home
  • care setting
  • 1+ years of caregiving experience
  • Ability to solve problems quickly and independently
  • Excellent communication skills, both written and verbal, with a compassionate approach to client and caregiver
  • interactions
  • Proficiency in Microsoft Word, Excel, or similar applications
Why You’ll Love Us:
Homewatch CareGivers champions a holistic and person-directed approach to care, valuing the whole person and
involving them in their care decisions. We believe in empowering our team, understanding that a happy and valued
workforce is key to enriching the lives of our clients. If you’re looking for a meaningful career path, look no further.

Apply today to take the first step towards a rewarding career with Homewatch CareGivers. Discover more about us and
our commitment to quality care at www.homewatchcaregivers.com

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee,
and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this
franchisee should be made directly to the franchise location, and not to Homewatch CareGivers Corporate.
Compensation: $23.00 per hour




This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Homewatch Caregivers Corporate.

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What We Offer

We Are Different
We work with our compassionate caregivers to create a supportive environment where both clients and caregivers thrive. Clients can experience loneliness, helplessness and boredom and this can get in the way of care. We value getting to know our clients deeply and care is centered on their individual needs and goals. We believe that meaningful relationships are built from matching caregivers with clients that have common interests.
Empowering You with Technology; No More Paperwork!
Our technology allows you to have information at your fingertips and eliminate extra paperwork. We know your time is important. You will be able to use our caregiver app to manage your shift and provide feedback to the office. The information you capture while in the home, directly impacts the clients progress of care and their well-being.
Supporting You
Our training provides you the skills you need to be successful. When an emergency happens, you can respond confidently because of training you have received ahead of time. We work together so everyone feels involved, connected and engaged.
You Talk. We Listen.
You are the heart of the company — the eyes and ears in the homes of our clients. Without you, we wouldn’t have a business. What you see and hear helps inform our clients’ experience and well-being.
Flexibility
You have a life; we get it. We work with you to create flexible schedules that honor work-life balance. Whether you want consistent, full time hours or a few shifts a week, we strive to meet your needs.