Scheduler North Chesterfield

Scheduler

Full Time • North Chesterfield
Responsive recruiter
Replies within 24 hours
The Home Helpers Scheduler is responsible for coordinating and maintaining caregiver and client schedules utilizing agency software. Must be able to build relationships and rapport with caregivers, while keeping shifts scheduled and maintaining a high level of client satisfaction.
As an exceptional in-home care provider, we depend on our staff to ensure all those who have entrusted their care with us remain safe and comfortable. To do this, we must ensure that we are with them when they expect us to be there. 
We pride ourselves on offering a rewarding work environment with various benefits including:
  • Competitive compensation 
  • Performance incentives
  • Career growth and learning opportunities
Responsibilities:
  • Creates and maintains staff schedules on company software
  • Ensure all clients have the expected caregiver at their scheduled time
  • Coordinate with the Care team to ensure the best possible caregiver & client match
  • Quickly find replacement caregivers when regular staff is unavailable (vacations, illness, etc.)
  • Monitor clock-in/outs to ensure information is updated for correct billing/payroll
  • Attend administrative and staff meetings as requested
  • Other duties as assigned
Qualifications:
  • Must possess effective communications skills
  • Comfortable with technology including computer software, emails, and texts
  • Customer service experience will be helpful in dealing with clients and caregivers
  • Must be able to work in a fast-paced environment, handle stress well
  • Maintain a professional appearance and demeanor
  • Good work ethic
  • Supervisory experience including employee counseling
  • Must be well organized
  • Must have prior experience in scheduling, use of ClearCare software a plus**
 




This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Home Helpers Corporate.

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What We Provide

At Home Helpers Home Care, we are always committed to providing families and their loved ones with the best in-home care available in our industry. We are so proud of the talented team of Caregivers we have built over the years. Offering compassionate care to clients in their homes is a special calling, and we are so proud to always attract highly qualified, dedicated, and compassionate people to our home health care employment opportunities.

 

HOME HELPERS HOME CARE OFFERS:

Competitive pay
Great benefits
Flexible schedules (full-time and part-time)
Continued training and professional development
A culture of like-minded professionals dedicated to what they do
Locally owned and operated agencies in more than 1,000 communities throughout North America