In Home Care Administrative Support/Human Resources Specialist
Full Time • New Braunfels
Benefits:
- 401(k)
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
We are looking for an Administrative Support/HR Specialist to help support our successful Home Care business! This role makes a significant impact on our daily operations and the ability to provide the best care to clients by coordinating caregiver recruitment and ensuring a warm and inviting face greets callers and visitors alike.
You are highly detail-oriented, a self starter, and an expert at managing multiple priorities. Process-driven with exceptional customer service skills, you genuinely care about connecting clients and the right caregivers to improve lives.
RESPONSIBILITIES
- Provide professional image, exceptional customer service to callers, team members and visitors
- Maintain compliant electronic client and personnel files and maintain paper files as needed
- Perform a variety of administrative duties as assigned
- Manage all aspects of caregiver recruiting, screening, interviews, onboarding, initial training and orientations
- Assist with scheduling as needed
- Assist with confirmation calls to new and existing clients and caregivers to ensure shifts are covered
- Assist with client and caregiver initial orientations
- Assist in emergency coverage of clients (occasional day, evening/weekend)
- Serve in a weekly on-call schedule, including a 7 day period every 5-6 weeks
- Build relationships to foster growth and customer service objectives
- Maintain accurate employee and client information in a secure environment
- Participate in and set up for staff meetings, caregiver meetings, team meetings, briefings, in-services, committees and other related activities as needed
- Create and maintain a professional atmosphere that is also a fun place to work
QUALIFICATIONS
- High school diploma or equivalent required, some college preferred
- Direct care experience required (for emergency coverage needs), CNA preferred
- Minimum 1 year of related experience. Healthcare/homecare experience preferred
- Excellent customer service skills are essential
- Proficient PC skills. Ability to learn/use proprietary homecare software
- Professional telephone étiquette
- Strong attention to detail and problem-solving skills
- Interpersonal skills that promote interdisciplinary collaboration and effective communication
- Strong organizational skills with the ability to multitask in a hectic, ever-changing environment
- Satisfactory criminal background check in accordance with state law requirements
WHY JOIN OUR TEAM?
- Health benefits available after 3 months
- Supplemental insurance such as life, dental, vision and identity theft
- 401K and Matching
- Competitive compensation with bonus opportunities
- Training and support
- Family oriented and team focused environment
- Enjoy coming to work to make a difference in the life of elders and those that serve them!
Compensation: $27,000.00 - $31,200.00 per year
Caring Senior Service of New Braunfels has been serving the New Braunfels and surrounding 70 mile radius for 19 years. We are dedicated to providing exceptional customer service and select caregivers and CNAs that are committed to bringing joy into the home of each family we serve. Our mission is to allow every senior that wishes to remain at home to do so. Come help us keep seniors Healthy Happy and Home!!
We serve clients just North of San Antonio to just South of Austin. Come work in New Braunfels, Schertz, Garden Ridge, Cibolo, Marion, Bulverde, Canyon Lake, Spring Branch, Wimberley, Kyle, Luling, Lockhart, Seguin, San Marcos, and all of the rural areas in between.
Becoming a Caregiver
Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.
As our population ages, the demand for caregivers is growing every day! Is this career right for you?
Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.
As our population ages, the demand for caregivers is growing every day! Is this career right for you?
Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.
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Or apply here.
Flexible work schedule
In 2014, there were nearly 1.8 million caregivers working in the U.S., with the potential to create 500,000 more jobs by 2024. (Source: Value of Home Care Report)
Being part of the family
Over the last five years, the home care industry has grown by more than 50%, and is projected to increase as demand grows. (Source: Value of Home Care Report)
Career advancement in a growing field
Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. (Source: Value of Home Care Report)
Opportunity to help seniors and people with disabilities stay at home
In a recent survey of more than 72,000 caregivers, the overall job satisfaction rating was 9.03 out of 10 – higher than previous years. (Source: Home Care Pulse)