In Home Care Scheduler
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- Company parties
- Competitive salary
- Independently manage daily and ongoing schedules for clients and caregivers.
- Match caregivers with clients based on care needs, skills, availability, location, and personality compatibility.
- Respond to call-offs, schedule changes, new client needs, and unexpected staffing challenges.
- Proactively identify scheduling gaps and resolve issues before they impact client care.
- Maintain accurate caregiver availability, scheduling preferences, and time-off requests.
- Prioritize continuity of care while monitoring caregiver hours, overtime, and scheduling efficiency.
- Serve as a primary contact for caregivers regarding scheduling and assignments.
- Communicate scheduling updates promptly with clients, families, caregivers, and office staff.
- Build positive relationships while balancing client needs, caregiver availability, and business priorities.
- Address scheduling concerns professionally and work collaboratively with management to resolve challenges.
- Maintain accurate scheduling records and caregiver information in our home care management software.
- Monitor electronic visit verification and timekeeping records, resolve discrepancies, and assist with payroll accuracy.
- Assist with tracking caregiver certifications, compliance requirements, and onboarding.
- Answer incoming calls and provide general office support as needed.
- Participate in assigned after-hours and weekend on-call responsibilities.
- Is exceptionally organized, detail-oriented, and dependable.
- Makes sound decisions independently and takes ownership of their work.
- Stays calm, professional, and solution-focused under pressure.
- Communicates confidently and handles difficult conversations respectfully.
- Demonstrates strong follow-through, accountability, and time management.
- Is comfortable using technology and learning new scheduling systems.
- Enjoys building relationships and working as part of a team.
- High school diploma or equivalent required.
- Experience in scheduling, staffing, dispatching, logistics, or a similar fast-paced coordination role strongly preferred.
- Home care, healthcare staffing, or senior care experience is a plus.
- Strong computer, organizational, and communication skills.
- Experience with WellSky Personal Care (formerly ClearCare) is a plus.
- Ability to maintain confidentiality and exercise sound judgment.
- Availability for assigned after-hours or weekend on-call responsibilities.
- Full-time, Monday–Friday.
- Paid time off.
- Training and professional development.
- Opportunities for advancement.
- Supportive, team-oriented work environment.
Right at Home’s mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn’t do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.
That’s where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others.
To our care team members, we commit to deliver the following experiences when you partner with Right at Home:
- We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development.
- We promise to coach you to success. We’re always available to support you and offer you tips to be the best at delivering care to clients.
- We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients.
- We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.
(if you already have a resume on Indeed)