Office Manager
Bolingbrook
Office Manager
Full Time • Bolingbrook
Benefits:
- 401(k)
- Bonus based on performance
- Company parties
- Competitive salary
- Free food & snacks
- Free uniforms
- Health insurance
- Paid time off
- Training & development
Growth Path to Director of Operations
Senior Helpers of Bolingbrook & Southwest Suburbs
đź“Ť Bolingbrook, IL
đź“Ť Bolingbrook, IL
Senior Helpers of Bolingbrook and Southwest Suburbs is seeking a compassionate, organized, and motivated Office Manager to support the daily operations of our growing home care agency.
This leadership-focused role is ideal for someone who thrives in a fast-paced office environment, enjoys supporting seniors and caregivers, and is looking to grow into a future Director of Operations position.
The Office Manager plays a key role in ensuring smooth day-to-day office operations, caregiver scheduling support, client service coordination, staff communication, and overall office efficiency. This position works closely with ownership and will receive mentorship and leadership development opportunities designed to support long-term career growth within the company.
If you are a proactive problem-solver with strong customer service and organizational skills who wants to grow into operational leadership, we would love to meet you.
Position Details
- Full-Time Position
- Monday – Friday | 8:00 AM – 4:00 PM
- Occasional evening or weekend networking/community events may be required
- Rotating after-hours on-call support approximately once per week
- Reports directly to the Owner/Administrator
Benefits
- Competitive salary based on experience
- Bi-weekly performance bonus opportunities
- Year-end bonus opportunities
- Paid Time Off (PTO)
- 5 Paid Sick Days
- Vitality Health Insurance
- Professional development and leadership mentoring
- Career advancement opportunity into Director of Operations role
- Supportive and team-oriented work environment
Key Responsibilities
Office Management & Administrative Support
- Oversee daily office operations and administrative workflows
- Maintain organized digital and physical office records
- Support office efficiency, communication, and workflow coordination
- Assist ownership with operational reports, tracking, and office initiatives
- Help implement office procedures and process improvements
Client Services & Intake Coordination
- Provide exceptional customer service to clients, families, caregivers, and referral partners
- Answer incoming inquiries and assist with service intake coordination
- Support client onboarding, retention, and satisfaction efforts
- Maintain professional communication with referral sources and community partners
Scheduling & Caregiver Support
- Assist with caregiver scheduling and shift coverage coordination
- Help identify scheduling gaps and staffing solutions
- Support caregiver communication, onboarding, and engagement efforts
- Monitor employee documentation and training compliance
- Promote accountability, teamwork, and positive office culture
Team Coordination & Operational Support
- Support day-to-day office communication between caregivers, clients, and office staff
- Assist with tracking scheduling metrics and operational goals
- Help support caregiver retention and engagement initiatives
- Coordinate office meetings, training schedules, and team communication
- Support compliance documentation and operational organization
Growth Opportunity
This role is designed for someone interested in growing into a future operational leadership position. The selected candidate will work closely with ownership to develop skills in:
- Team leadership
- Operations management
- KPI tracking and reporting
- Staff development
- Scheduling and office management
- Client retention and growth initiatives
Successful performance in this role may lead to advancement into a Director of Operations position as the agency continues to grow.
Qualifications
- Minimum 2 years of office management, administrative, or leadership experience is a must
- Experience in healthcare, home care, senior care, staffing, or related industry preferred
- Strong organizational and multitasking abilities
- Excellent customer service and communication skills
- Professional and compassionate demeanor
- Ability to work efficiently in a fast-paced environment
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to learn scheduling and home care software systems quickly
- Experience with WellSky or similar home care software preferred
- Leadership potential and desire for career growth strongly preferred
Why Join Senior Helpers of Bolingbrook?
At Senior Helpers, we are committed to improving the quality of life for seniors and supporting families through compassionate, dependable care. We value teamwork, integrity, accountability, and professional growth.
This is an opportunity to join a growing agency where your contributions matter and your leadership potential can grow into a long-term career path.
Apply today to join our mission-driven team.
Compensation: $60.00 per year
Our mission is to ensure a better quality of life, for both our clients and their families, by providing dependable and affordable care at a moment’s notice. We are a trusted and respected organization that takes a responsible role in supporting our clients and their families, our employees, and our community. That’s why we are Senior Care Only Better.
Would you like a rewarding and gratifying job as a caregiver where you can make a difference in someone's life? We are currently looking for caring, kind, dependable and personable individuals who desire to provide non-medical, in-home care to the elderly.
(if you already have a resume on Indeed)
Or apply here.
Flexible work schedule
In 2014, there were nearly 1.8 million caregivers working in the U.S., with the potential to create 500,000 more jobs by 2024. (Source: Value of Home Care Report)
Being part of the family
Over the last five years, the home care industry has grown by more than 50%, and is projected to increase as demand grows. (Source: Value of Home Care Report)
Career advancement in a growing field
Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. (Source: Value of Home Care Report)
Opportunity to help seniors and people with disabilities stay at home
In a recent survey of more than 72,000 caregivers, the overall job satisfaction rating was 9.03 out of 10 – higher than previous years. (Source: Home Care Pulse)