- Oversee the daily operations of the home care office with a focus on quality and efficiency.
- Supervise caregivers, manage scheduling, and coordinate client services.
- Support and lead an office team focused on excellent care and client satisfaction.
- Assist with recruiting, onboarding, training, and retaining caregivers.
- Participate in the on-call rotation to ensure continuous client support.
- Ensure compliance with Florida state home care regulations and agency policies.
- Maintain accurate documentation and oversee EVV compliance and quality assurance.
- Monitor performance and help improve operations through reporting and key metrics.
- Help build strong relationships with clients, families, and community partners.
- Support outreach efforts to grow the agency and expand services in the community.
- Paid holidays
- Paid vacation (increases with tenure)
- Ongoing training and development
- Leadership coaching and continuing education opportunities
- Support from a mission-driven organization focused on quality care
- Leadership experience in home care, healthcare, or a related service industry.
- Experience managing caregivers, scheduling systems, and client care coordination.
- Knowledge of home care regulations, compliance, and EVV systems preferred.
- Excellent communication, organization, and leadership skills.
- Bachelor’s degree in Business, Healthcare Administration, or related field preferred.
- Reliable transportation, valid driver’s license, and insurance.
- A passion for building teams, serving families, and growing a mission-driven home care agency.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Touching Hearts®️ at Home is a premier in-home companion care resource. We bring vital caregiving and companionship that make it possible for older adults and those living with disabilities to live at home.
We are looking for people who are committed to our value to enhance the quality of life of older adults and people living with disabilities or medical conditions by providing the best in-home care with empathy, excellence and integrity. Our service empowers our clients to age, recover and live with dignity and independence in the comfort of home.
Thank you for considering a position with Touching Hearts®️ at Home.
Each Touching Hearts at Home franchise is independently owned and operated. Your application will go directly to the management of the franchisee where all hiring decisions will be made.
All inquiries specific to employment at this franchisee should be made directly to the franchise location, and not to Touching Hearts at Home Corporate office.
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