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Intake Coordinator Merrillville

Intake Coordinator

Full Time • Merrillville
Responsive recruiter
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance

Right at Home Northwest Indiana is looking for a driven and compassionate Intake Coordinator to join our award-winning team. If you have experience in home care, home health, or customer service — and you’re ready to help families find the quality care they need — we want to hear from you! This is a full-time, salaried role with benefits, bonus opportunities, and career growth potential.


What You’ll Do
·       Respond to and follow up with new client inquiries by phone, email, and web.
·       Educate families on services and guide them through the intake process.
·       Support marketing efforts, including email campaigns, social media, and community outreach.
·       Track leads and report on conversion rates using CRM systems.
·       Assist with case management and collaborate with our care team to ensure client success.


What We’re Looking For
·       High school diploma or equivalent required.
·       Experience in home care, home health, healthcare, or customer service preferred.
·       Strong communication, organization, and follow-up skills.
·       Ability to work some evenings and weekends.
·       Comfort with CRM, email marketing, and social media platforms.


Perks & Benefits
• Salary range: $39,500 – $50,000 annually
 • Performance bonuses tied to close rate and key performance indicators
 • PTO and health insurance
 • Career development opportunities
 • A mission-driven team that values your contributions

Join Right at Home Northwest Indiana and make a real difference in the lives of seniors and their families. Apply today and start building a rewarding career with us!

Compensation: $39,000.00 - $50,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Our Promises to YOU!!!!

Flexibility - Let's start with what type of hours you want
We work to find the right opportunities that meet your desires and make it easy for you to pick up extra work when you want.
Help you become one of the best!
We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development.
Support from a team who cares
We promise to coach you to success. We’re always available to support you and offer you tips to be the best at delivering care to clients.
Open communication
We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients.
Celebrate your success!
We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay.