Field Support (Oshkosh)
Full Time • Oshkosh
Responsive recruiter
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
💜 Now Hiring: Field Support
📍 Location: Oshkosh, Wisconsin
🏢 Company: Senior Helpers of Northeast Wisconsin
📍 Location: Oshkosh, Wisconsin
🏢 Company: Senior Helpers of Northeast Wisconsin
🌟 Lead with Compassion – Grow with Purpose
At Senior Helpers of Northeast Wisconsin, caregiving is more than a service — it’s a calling. As an award-winning leader in in-home senior care, we’re dedicated to improving the quality of life for seniors and their families — and empowering the caregivers who make it all possible.
We’re seeking Field Support to join our growing Oshkosh team. This hands-on, relationship-driven role is ideal for someone with a caregiving background who’s ready to take the next step in their career — someone who thrives on mentoring others, solving problems, and making a daily impact on both caregivers and clients.
💼 Position Overview
The Field Support serves as a vital bridge between caregivers, clients, and office leadership. You’ll play a key role in ensuring quality care, providing field-based support, and fostering strong relationships that promote consistency and trust.
This position blends leadership, communication, and compassion — perfect for someone who enjoys variety, connection, and purpose in their work.
🔑 Key Responsibilities
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Caregiver Support: Provide on-site coaching, mentorship, and encouragement to caregivers in the field.
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Client Introductions: Attend new client visits to introduce caregivers, build rapport, and ensure smooth transitions.
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Quality Assurance: Conduct check-ins, monitor care plans, and ensure client satisfaction.
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Training & Mentorship: Assist with caregiver orientation, skills refreshers, and field training.
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Problem-Solving: Step in to provide short-term client coverage or support during emergencies.
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Communication: Serve as a liaison between caregivers, clients, and office staff to ensure clear, consistent updates.
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Documentation: Record field visits, trainings, and follow-ups accurately and promptly.
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Compliance: Reinforce adherence to company policies, safety guidelines, and care standards.
🧩 Qualifications
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Experience: 2–3 years in caregiving, healthcare, or home care (CNA, HHA, or LPN experience preferred).
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Skills: Excellent communication, leadership, and problem-solving abilities.
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Knowledge: Understanding of senior care and client-centered service delivery.
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Qualities: Compassionate, approachable, organized, and team-oriented.
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Flexibility: Ability to work varied hours, including occasional evenings or weekends.
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Requirements: Valid driver’s license and reliable vehicle required.
💜 Why You’ll Love Working with Senior Helpers
🌟 Competitive Pay: Industry-leading compensation based on experience.
💼 Comprehensive Benefits: Health coverage, PTO, and 401(k) with company match.
📚 Training & Growth: Ongoing professional development and advancement — we love to promote from within!
❤️ Purpose-Driven Work: Make a lasting difference by supporting caregivers and ensuring seniors receive the best possible care.
💼 Comprehensive Benefits: Health coverage, PTO, and 401(k) with company match.
📚 Training & Growth: Ongoing professional development and advancement — we love to promote from within!
❤️ Purpose-Driven Work: Make a lasting difference by supporting caregivers and ensuring seniors receive the best possible care.
💬 Apply Today – Make an Impact Every Day
If you’re ready to grow your career while making a meaningful difference in the lives of others, we’d love to meet you.
👉 Apply now: www.seniorhelpers.com/foxcities
Senior Helpers of Northeast Wisconsin is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, supportive workplace for all.
Our mission is to ensure a better quality of life, for both our clients and their families, by providing dependable and affordable care at a moment’s notice. We are a trusted and respected organization that takes a responsible role in supporting our clients and their families, our employees, and our community. That’s why we are Senior Care Only Better.
Would you like a rewarding and gratifying job as a caregiver where you can make a difference in someone's life? We are currently looking for caring, kind, dependable and personable individuals who desire to provide non-medical, in-home care to the elderly.
(if you already have a resume on Indeed)
Or apply here.
Flexible work schedule
In 2014, there were nearly 1.8 million caregivers working in the U.S., with the potential to create 500,000 more jobs by 2024. (Source: Value of Home Care Report)
Being part of the family
Over the last five years, the home care industry has grown by more than 50%, and is projected to increase as demand grows. (Source: Value of Home Care Report)
Career advancement in a growing field
Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. (Source: Value of Home Care Report)
Opportunity to help seniors and people with disabilities stay at home
In a recent survey of more than 72,000 caregivers, the overall job satisfaction rating was 9.03 out of 10 – higher than previous years. (Source: Home Care Pulse)