Field Support (Appleton)
Full Time • Appleton
Responsive recruiter
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
đź’ś Now Hiring: Field Support Specialist
đź“Ť Location: Appleton, Wisconsin
🏢 Company: Senior Helpers of Northeast Wisconsin
đź“Ť Location: Appleton, Wisconsin
🏢 Company: Senior Helpers of Northeast Wisconsin
🌟 Lead with Compassion – Grow with Purpose
At Senior Helpers of Northeast Wisconsin, caregiving isn’t just a job — it’s a calling. As an award-winning leader in in-home senior care, we’re dedicated to enhancing the lives of seniors and their families while supporting and empowering the caregivers who make it all possible.
We’re seeking a Field Support Specialist to join our Appleton-area team. This is the perfect opportunity for someone with a caregiving background who’s ready to take the next step — someone dependable, compassionate, and motivated to mentor others, ensure quality care, and make a meaningful impact every day.
đź’Ľ Position Overview
The Field Support Specialist serves as a vital connection between caregivers, clients, and office leadership. In this dynamic role, you’ll provide hands-on support in the field, guide and mentor caregivers, and help maintain the high standards of care Senior Helpers is known for.
If you’re someone who thrives on helping others succeed, enjoys variety in your workday, and values meaningful connections, this role offers both purpose and growth.
🔑 Key Responsibilities
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Caregiver Mentorship: Provide on-site coaching, guidance, and encouragement to caregivers in the field.
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Client Introductions: Attend new client visits to introduce caregivers, establish trust, and ensure smooth transitions.
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Quality Assurance: Conduct care plan reviews, client check-ins, and satisfaction assessments.
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Training & Development: Support caregiver orientation, skills refreshers, and shadowing sessions.
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Hands-On Support: Step in to provide direct client care as needed to maintain service continuity.
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Communication Liaison: Facilitate strong communication between caregivers, clients, and the office team.
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Documentation: Accurately record field visits, coaching sessions, and follow-ups.
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Compliance: Reinforce adherence to policies, safety standards, and company protocols.
🧩 Qualifications
- 2–3 years of experience in caregiving or healthcare (CNA, HHA, LPN, or similar preferred)
- Strong leadership, communication, and organizational skills
- Compassionate, reliable, and dedicated to delivering quality care
- Skilled in problem-solving and maintaining professionalism under pressure
- Flexible availability, including some evenings or weekends
- Valid driver’s license and reliable transportation required
💜 Why You’ll Love Working with Senior Helpers
🌟 Competitive Pay: Based on experience and scope of responsibility
đź’Ľ Comprehensive Benefits: PTO, retirement plan, and insurance options for eligible employees
📚 Professional Growth: Access to training, mentorship, and leadership development — we love promoting from within!
❤️ Purpose-Driven Work: Make a lasting difference by supporting both caregivers and seniors across our community
đź’Ľ Comprehensive Benefits: PTO, retirement plan, and insurance options for eligible employees
📚 Professional Growth: Access to training, mentorship, and leadership development — we love promoting from within!
❤️ Purpose-Driven Work: Make a lasting difference by supporting both caregivers and seniors across our community
💬 Apply Today – Step into Leadership with Heart
If you’re ready to grow your career and be part of a supportive, mission-driven team, we’d love to meet you.
👉 Apply now with your resume and a brief note sharing why this opportunity inspires you: www.seniorhelpers.com/foxcities
Senior Helpers of Northeast Wisconsin is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, respectful workplace where everyone can thrive.
Our mission is to ensure a better quality of life, for both our clients and their families, by providing dependable and affordable care at a moment’s notice. We are a trusted and respected organization that takes a responsible role in supporting our clients and their families, our employees, and our community. That’s why we are Senior Care Only Better.
Would you like a rewarding and gratifying job as a caregiver where you can make a difference in someone's life? We are currently looking for caring, kind, dependable and personable individuals who desire to provide non-medical, in-home care to the elderly.
(if you already have a resume on Indeed)
Or apply here.
Flexible work schedule
In 2014, there were nearly 1.8 million caregivers working in the U.S., with the potential to create 500,000 more jobs by 2024. (Source: Value of Home Care Report)
Being part of the family
Over the last five years, the home care industry has grown by more than 50%, and is projected to increase as demand grows. (Source: Value of Home Care Report)
Career advancement in a growing field
Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. (Source: Value of Home Care Report)
Opportunity to help seniors and people with disabilities stay at home
In a recent survey of more than 72,000 caregivers, the overall job satisfaction rating was 9.03 out of 10 – higher than previous years. (Source: Home Care Pulse)