Job Summary
The Care Administrator leads client care services and contributes to business growth through community outreach and direct sales. This includes assessments, care plans, client relationships, caregiver supervision, and training. The Care Administrator ensures services meet agency standards and regulations.
In addition to managing caregivers, this role oversees an Operations Specialist who supports scheduling, recruiting, and provides after-hours support.
Key Responsibilities
Client Success
- Conduct assessments and develop individualized care plans.
- Oversee client onboarding and caregiver introductions.
- Act as primary contact for clients and families.
- Oversee schedules with the Operations Specialist.
- Review care notes for quality and compliance.
Caregiver Success
- Conduct final interviews and make hiring decisions.
- Oversee and lead caregiver training.
- Monitor performance and provide feedback.
- Support caregiver retention and adherence to standards.
Community Outreach & Growth
- Drive revenue through outreach and phone solicitation to clients and referral sources.
- Represent the agency at community events.
Goals
- Improve shift compliance and caregiver reliability.
- Build and maintain a strong caregiver team.
- Lead employee management and foster a positive culture.
- Develop an accountability model.
- Increase sales revenue through relationship-building.
Qualifications
- 2–3 years of leadership experience in home care or healthcare administration.
- Knowledge or ability to learn care regulations.
- Solid leadership and communication skills.
- Problem-solving ability under pressure.
- Proficiency with scheduling software.
Physical Requirements
- Ability to travel locally within North Austin and surrounding areas, including Georgetown and Lakeway.
- Ability to sit, stand, and perform light physical activity.
- Occasional after-hours support as needed.
Compensation
Salary: $45,000 – $57,000 per year, based on experience and business growth.
Philosophy: We reward results and leadership impact. As you grow our client base and strengthen our team, your compensation will increase through raises and bonuses.
Benefits: Mileage reimbursement and PTO.
Location
North Austin, TX
EXCEPTIONAL CAREGIVER AWARDS
Offering compassionate care to clients in their homes is a special calling. Every year Home Helpers Home care recognizes Caregivers who have gone above and beyond with the Exceptional Caregiver Awards.
Check out some of the Exceptional Caregiver Award winners below:
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
At Home Helpers Home Care, we are proud to be an Equal Opportunity Employer. All qualified applicants who apply to be a part of our home health care family will receive consideration without regard for race, gender, religion, color, national origin, sexual orientation, age, veteran status, disability, or any other protected status.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Home Helpers Corporate.
