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Front Office and Intake Coordinator Yorba Linda, CA

Front Office and Intake Coordinator

Full Time • Yorba Linda, CA
Benefits:
  • Legal Plan
  • 401(k)
  • Dental insurance
  • Free food & snacks
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Front Office & Intake Coordinator -Senior Care Business
Pay: $20–$24/hour (based on experience)
Schedule: Full-time or part-time | Monday–Friday | 8:30am–5:00pm
Location: Yorba Linda, CA

About the Role:
Homewatch CareGivers of Yorba Linda is looking for a warm, organized, and professional individual to join our team as a Front Office & Intake Coordinator. You’ll be the first voice our clients and caregivers hear—answering phones with a positive, engaging tone, gathering intake details, and making a great first impression. You’ll also support recruiting and HR by helping with interviews, employee paperwork, and maintaining client and caregiver files.

Key Responsibilities:

  • Answer multi-line phone with a friendly, clear, and helpful tone

  • Conduct intake calls with potential clients, collecting and recording accurate information for Sales Team

  • Greet and assist caregivers during interviews or orientations

  • Help with recruiting tasks such as phone screens and reference checks

  • Collect and organize employee and client documentation

  • Ensure employee and client files are compliant and up-to-date

  • Assist with general office tasks and sales and social media support

What We’re Looking For:

  • Outgoing and approachable personality with a professional phone voice

  • Strong attention to detail and ability to stay organized

  • Able to multitask in a fast-paced office

  • Comfortable using Microsoft Word, Excel, Zoom, and email

  • At least 1 year of office experience, especially involving phones or customer service

  • Able to maintain confidentiality and complete tasks with minimal supervision

  • Willing to learn and support a growing, mission-driven team

Why Work With Us?

  • Supportive and friendly office environment

  • Paid time off & wellness benefits

  • Ongoing training and growth opportunities

  • Work that makes a difference in people’s lives

Apply today to become part of a team that truly cares—about our clients, our caregivers, and each other.

Learn more: www.homewatchcaregivers.com

 
Compensation: $20.00 - $24.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Homewatch Caregivers Corporate.

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

What We Offer

We Are Different
We work with our compassionate caregivers to create a supportive environment where both clients and caregivers thrive. Clients can experience loneliness, helplessness and boredom and this can get in the way of care. We value getting to know our clients deeply and care is centered on their individual needs and goals. We believe that meaningful relationships are built from matching caregivers with clients that have common interests.
Empowering You with Technology; No More Paperwork!
Our technology allows you to have information at your fingertips and eliminate extra paperwork. We know your time is important. You will be able to use our caregiver app to manage your shift and provide feedback to the office. The information you capture while in the home, directly impacts the clients progress of care and their well-being.
Supporting You
Our training provides you the skills you need to be successful. When an emergency happens, you can respond confidently because of training you have received ahead of time. We work together so everyone feels involved, connected and engaged.
You Talk. We Listen.
You are the heart of the company — the eyes and ears in the homes of our clients. Without you, we wouldn’t have a business. What you see and hear helps inform our clients’ experience and well-being.
Flexibility
You have a life; we get it. We work with you to create flexible schedules that honor work-life balance. Whether you want consistent, full time hours or a few shifts a week, we strive to meet your needs.