Client Care Manager
We are a locally owned home care business that has an exceptional culture, and we are looking for a talented client care manager who can work in a fast paced environment; who has exceptional skills in communication, organization and making decisions; and who is a people person!
We offer a competitive salary with quarterly bonus potential as well as training and development opportunities.
Compensation and Benefits of the Client Care Manager:
- Opportunity to be a part of an Award Winning and Growing company!
- Competitive base salary + incentives
- 401k with industry leading company match
- PTO and sick days
- Company sponsored cellphone and laptop
- Supportive, fun, team environment and more!
- Conducting client intakes, assessments, and regularly scheduled visits/wellness check-in calls
- Developing and maintaining the client care plan, creating extraordinary client experiences and communicating with clients, families, care partners and referral sources.
- Serving as a mentor to caregivers and supporting their care delivery.
- Generating regular streams of new business by building relationships with facilities and representing the organization at networking events
- Providing after-hours support for our clients, referral partners and prospective clients (including evenings, weekends, and holidays) – this support may include e-mail, telephone and/or home visits
- Your passion for health and elder care
- Prior client management, sales and or marketing experience, preferably in the health/home care industry
- Thrive in an independent, self-motivated environment
- Great at building and maintaining relationships
- A calm, positive demeanor at all times and is able to effectively multitask in a high functioning office environment.
- Excellent written and oral communication skills
- Superb follow up skills
- Be team oriented and comfortable collaborating with other staff
- Tech savvy
- Professionalism and the ability to grow our business
12 AMAZING REASONS You Should Work For Right at Home San Francisco Peninsula:
1. We reimburse for TB Test, LiveScan Background Check, HCA registration, based on hours worked
2. We pay weekly on Friday
3. Direct Deposit
4. Overtime and Holiday Pay
5. Flexible Schedules - you tell us what hours you can work
6. Clients near your home
7. Access to Right at Home University, our on-line training portal
8. Free continuing education units (CEU’s) for CNA’s and HHA’s
9. Caregiver Referral Rewards - Recommend your caregiver friends to Right at Home and earn rewards
10. Paid Sick Leave
11. Continuing Service Awards
12. Telephony - Clock in/out using your smart phone and also manage care records with this system.
Serving San Francisco Peninsula and Surrounding Areas:
Right at Home San Francisco Peninsula is locally and family owned. Located in Redwood City, we proudly provide services in the following communities: Atherton, Belmont, Burlingame, Daly City, Foster City, Hillsborough, Los Altos, Menlo Park, Millbrae, Palo Alto, Redwood City, San Bruno, San Carlos, San Mateo, South San Francisco, and surrounding areas.
- Be 18 or older
- High School Graduate
- Have Regular Access to a Vehicle to get to and from client locations
- Pass a State Live Scan Background Check going back to your 18th birthday
- Able to demonstrate prior Caregiving Experience
- In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Right at Home’s mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn’t do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.
That’s where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others.
To our care team members, we commit to deliver the following experiences when you partner with Right at Home:
- We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development.
- We promise to coach you to success. We’re always available to support you and offer you tips to be the best at delivering care to clients.
- We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients.
- We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.
(if you already have a resume on Indeed)