Our fast paced home care company has an immediate need of an organized and detail orientated Full time Scheduler to join our administrative team. We staff non-medical caregivers in homes all over Greensboro providing care ranging from 4 hour increments to 24 hours a day coverage. We are looking for an individual to join our team with these skills:

2-3 years experience with home care scheduling REQUIRED
Excellent communication skills, written and oral
Ability to multi-task
critical thinking and logistics
Ability to work Independently REQUIRED
Ability to answer phones and detail messages
Efficient organization skills REQUIRED
Ability to problem solve and resolve conflicts
Ability to Coordinate schedules and communicate with caregivers and clients
Ability to take call weeknights and weekend rotations REQUIRED
Ability to work as a caregiver if necessary for call-outs REQUIRED
Working knowledge of computers
ERSP software experience a plus
Work in a team environment

Requirements include a minimum High School diploma and some college preferred. MUST be a CNA or skilled PCA and have knowledge of home care industry AND at least 2 yrs scheduling experience in homecare. Must have driver’s license, reliable transportation, and clean background. Full Vaccination required. Compensation based on experience and skill. Full Time.

RESPONSIBILITIES including but not limited to:

answer phones in the office
coordinate service for clients staffing appropriate caregivers
work call outs in the field, if necessary
maintain caregiver records of availability
Use eRSP software to record client information as well as caregiver information
manage call outs and staff appropriately
take call weeknights and weekend rotation answering phones , troubleshooting problems, and staffing when necessary
coordinate assignments for caregivers publishing schedules a month in advance

WHY JOIN THE INDUSTRY?

Competitive compensation
Training and support
Rewarding career helping seniors in our community

Becoming a Caregiver
Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.

As our population ages, the demand for caregivers is growing every day! Is this career right for you?

Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.

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Benefits of working as a Caregiver

Flexible work schedule

In 2014, there were nearly 1.8 million caregivers working in the U.S., with the potential to create 500,000 more jobs by 2024. (Source: Value of Home Care Report)

Being part of the family

Over the last five years, the home care industry has grown by more than 50%, and is projected to increase as demand grows. (Source: Value of Home Care Report)

Career advancement in a growing field

Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. (Source: Value of Home Care Report)

Opportunity to help seniors and people with disabilities stay at home

In a recent survey of more than 72,000 caregivers, the overall job satisfaction rating was 9.03 out of 10 – higher than previous years. (Source: Home Care Pulse)