Client Care Coordinator Fairfax

Client Care Coordinator

Full Time • Fairfax
Care Coordinator

Job Details

Salary

$40,000 to $55,000 a year

Full-time

 

Full Job Description

 

Qualifications

-        High school diploma or equivalent (required)
-        Home Health care experience: 2 years (required)
-        Customer Service: 2 years (required)
-        Microsoft Office: 2 years (required)
-        Experience with any data base entry software: 2 years (required)

 

The Care Coordinator is responsible for scheduling and coordinating all personal and companion care services for all assigned clients.  The Care coordinator is also responsible for the recruiting and hiring of HHAs, CNAs, or companion caregivers.

 

Duties and Responsibilites:

-        Answers incoming calls in a professional and knowledgeable manner.
-        Communicates with clients and employees regarding scheduling and care. Ensures both understand schedules.
o   Ensures qualified staff are based on competency and availability to provide quality care in accordance with client’s plan of care
-        Recevies and communicates clients concerns and incidents to supervisor as necessary.
-        Follows up with customer service to new and old clients and their family to ensure clients needs are being met.  This includes quality assurance visits to the clients home when necessary.
-        Weeknights and Weekend availability on a rotating schedule with other office staff.  (On-call)
-        Additional duties as assigned

 

Skill Requirments:

-        Acts as patient advocate, empathy and respect towards client care and concerns.
-        Positive and professional attitude towards all.  Client and employees.
-        Coordinating and working with team members to complete needed group tasks.
-        Strong written and verbal communication skills
-        Computer literacy and adaptability
-        Being able to effectively work independent.
Compensation: $40,000.00 - $55,000.00 per year




This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Homewatch Caregivers Corporate.

(if you already have a resume on Indeed)

Or apply here.

* required fields

Location
Or
Or

What We Offer

We Are Different
We work with our compassionate caregivers to create a supportive environment where both clients and caregivers thrive. Clients can experience loneliness, helplessness and boredom and this can get in the way of care. We value getting to know our clients deeply and care is centered on their individual needs and goals. We believe that meaningful relationships are built from matching caregivers with clients that have common interests.
Empowering You with Technology; No More Paperwork!
Our technology allows you to have information at your fingertips and eliminate extra paperwork. We know your time is important. You will be able to use our caregiver app to manage your shift and provide feedback to the office. The information you capture while in the home, directly impacts the clients progress of care and their well-being.
Supporting You
Our training provides you the skills you need to be successful. When an emergency happens, you can respond confidently because of training you have received ahead of time. We work together so everyone feels involved, connected and engaged.
You Talk. We Listen.
You are the heart of the company — the eyes and ears in the homes of our clients. Without you, we wouldn’t have a business. What you see and hear helps inform our clients’ experience and well-being.
Flexibility
You have a life; we get it. We work with you to create flexible schedules that honor work-life balance. Whether you want consistent, full time hours or a few shifts a week, we strive to meet your needs.