Home Care Consultant
Full Time • Dallas
Home Instead's mission is to enable seniors to live happy, healthy, and independent lives in their own homes, retirement apartments, or long-term care communities. Our 21-year old, one-owner Home Instead-Central Dallas office provides a variety of non-medical services that allow seniors to remain wherever they call home to meet the challenges of aging with dignity, care and compassion.
Position:
Our Home Instead-Central Dallas office is currently recruiting for a full-time office staff member. This Home Care Consultant position entails among other things: expectations of comprehensive knowledge of our services and how we help the aging community with superior and unparalleled care, meeting with and signing up new clients, coordinating their care with agencies and physicians, as well as resolving issues that may arise during care. Our ideal candidate should be a seasoned, passionate, energetic, customer service oriented individual with marketing experience. If you believe you are a multi-talented, organized, service minded multitasker professional who can initiate and form lasting relationships with prospective clients and their families, then please continue with the application process. Qualified candidates must be problem solvers with experience in the Senior care field.
Ideal Candidate:
· Mature, self-confident, professional and service minded.
· Handle service inquiries for home care and conduct care consultations
· Conduct Quality Assurance visits to comply with state licensure
· Assist Director of Business Operations with researching and identifying sources for referrals
· Coordinate care with other agencies and follow up with all RPN contacts with appropriate correspondence
· Conduct advertising and marketing in the community.
· Share On-call duties with office staff members.
· Must live within 10-15 miles of our 75230 zip code.
Education/Experience Requirements:
· High school graduate or equivalent
Expertise in Microsoft Office 365, Safesforce, and ClearCare software preferable
· One year of related business experience or an equivalent combination of education and work experience will be considered
· Experience working in the senior care industry is essential with emphasis on client wellbeing and marketing
· Must possess a valid driver’s license and have a car in good working order available when at work
· Training at our Central Dallas office will be required
Our Home Instead Office hours are 8:30am to 4:30 pm Monday through Friday; Starting wage ranges between $17/hour and $19/hour depending on level of experience
Each Home Instead franchise is independently owned and operated.
Position:
Our Home Instead-Central Dallas office is currently recruiting for a full-time office staff member. This Home Care Consultant position entails among other things: expectations of comprehensive knowledge of our services and how we help the aging community with superior and unparalleled care, meeting with and signing up new clients, coordinating their care with agencies and physicians, as well as resolving issues that may arise during care. Our ideal candidate should be a seasoned, passionate, energetic, customer service oriented individual with marketing experience. If you believe you are a multi-talented, organized, service minded multitasker professional who can initiate and form lasting relationships with prospective clients and their families, then please continue with the application process. Qualified candidates must be problem solvers with experience in the Senior care field.
Ideal Candidate:
· Mature, self-confident, professional and service minded.
· Handle service inquiries for home care and conduct care consultations
· Conduct Quality Assurance visits to comply with state licensure
· Assist Director of Business Operations with researching and identifying sources for referrals
· Coordinate care with other agencies and follow up with all RPN contacts with appropriate correspondence
· Conduct advertising and marketing in the community.
· Share On-call duties with office staff members.
· Must live within 10-15 miles of our 75230 zip code.
Education/Experience Requirements:
· High school graduate or equivalent
Expertise in Microsoft Office 365, Safesforce, and ClearCare software preferable
· One year of related business experience or an equivalent combination of education and work experience will be considered
· Experience working in the senior care industry is essential with emphasis on client wellbeing and marketing
· Must possess a valid driver’s license and have a car in good working order available when at work
· Training at our Central Dallas office will be required
Our Home Instead Office hours are 8:30am to 4:30 pm Monday through Friday; Starting wage ranges between $17/hour and $19/hour depending on level of experience
Each Home Instead franchise is independently owned and operated.
Compensation: $16.00 - $18.00 per hour
What is it really like to be a Home Instead Senior Care® CAREGiver?
One thing's for sure: It's never the same thing twice.
If you enjoy variety in your work life, you will love caregiving.
A Day in the Life of a Professional CAREGiver
As a member of our team, you will serve seniors and their families throughout the Dallas, TX area. Your specific duties will vary by the client as well as your level of expertise and training. In a certain way, there is no 'typical' day-in-the-life. But if we could peek into your future as a CAREGiver, here's what we might see you doing on any given day:
- Cheerfully greeting your senior as you arrive for the day
- Waking your client, helping her shower, dressing her
- Preparing a nutritious breakfast
- Putting a load of laundry into the washing machine
- Chatting with your client about current events
- Taking your senior for a walk outside to get some fresh air and sunshine
- Driving your client to a doctor appointment, taking notes about what the doctor said, then driving back home
- Brewing up some afternoon coffee to enjoy together while watching television
- Folding freshly laundered clothes and putting them away
- Feeding the pet
- Reminding your client to take medication
- Playing a game or putting together a jigsaw puzzle
- Dialing the telephone so your client can chat with a loved one for awhile
- Watering the plants
- Listening to stories about when your client was young
- Planning next week's menu together
- Cooking dinner, doing the dishes afterwards and putting them away
- Helping your client get an evening bath to relax
- Helping put on pajamas and get tucked into bed
- Receiving a warm hug for all the help you provided that day
- Writing notes in the Client Journal
- Saying goodnight and "see you tomorrow"
Life changes constantly. You may find your client napping a lot one day and very chatty the next. One day may find you driving your senior to the lab for a blood draw, while the next day sees you listening to old radio programs on CD. No matter what each day brings, you must be prepared to meet it with grace and good cheer. The one constant in your life as a CAREGiver? Variety.
Become a Home Instead CAREGiver
If you feel passionate about helping seniors to age in place and your heart holds a warm spot for the elderly, contact us using the form at the top of this page to learn more about joining our team as a professional CAREGiver.
Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.
(if you already have a resume on Indeed)
Or apply here.
Flexible work schedule
In 2014, there were nearly 1.8 million caregivers working in the U.S., with the potential to create 500,000 more jobs by 2024. (Source: Value of Home Care Report)
Being part of the family
Over the last five years, the home care industry has grown by more than 50%, and is projected to increase as demand grows. (Source: Value of Home Care Report)
Career advancement in a growing field
Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. (Source: Value of Home Care Report)
Opportunity to help seniors and people with disabilities stay at home
In a recent survey of more than 72,000 caregivers, the overall job satisfaction rating was 9.03 out of 10 – higher than previous years. (Source: Home Care Pulse)